For your convenience, our most common customer questions relating to interior graphic products are answered right here.
Q: Do you do custom design?
A: Yes, we only provide custom graphics packages. We do not have any set products.
B: Can we provide our own custom design for you to print?
A: You may submit your own branding or artwork for us to print as interior graphic products.
Interior Graphics Products Detail
Q: Are your products FIRE RATED for Australia Standards
A: All products have different standards and fire ratings, so we cannot provide a blanket answer. If a Class A fire rating is required, then we have products suitable for this use.
Q: Will your product damage walls?
A: We choose products to suit each individual project. Some projects we will use a removable vinyl when required. However, if a more robust vinyl with adhesive is required (for example, to stick to difficult surfaces) then this may damage paint. This question is one best asked directly to a project manager who can advise the long term scenarios for your wall surface.
Installation Services- Interior Graphic Products
Q: Do you do work in all Australian states?
A: Yes we do national office fit outs.
Q: Can you install interior graphic products we bought from another company?
Q: Do you have construction insurances?
A: We have all Public Liability insurances, Workers Compensation Insurance, Construction White cards, Elevated Platform Licenses that are required for commercial works in Australia.
Q: Can we install your interior graphic products ourselves?
A: No- we only facilitate full graphics package fitouts.
Glass Window Products
Q: Do you provide advice on certification of safety strips for glass?
A: No, please discuss with your own certifier or building manager. We will not return calls regarding safety strip certification and regulations.
Q: Do you have different types of window frosting?
A: Yes. We carry all brands and densities of glass frosting film. We can either match or choose a suitable one for your project. We also carry all coloured translucent films and have access to a wide range of patterned window films.
Q: Do you have a catalogue of designs we can choose from for our patterned privacy film?
A: We specialise in custom design. Therefore we don’t have a “set” library for you to choose from.
Q: Do you make signage for offices?
A: We generally only do signage for existing clients, or as a part of a larger interior fitout project. If you are simply after a single item office signage we recommend that you contact a Sign Shop.
Q: If we are purchasing wall or window graphics, would you mind creating some signage products for us as well?
A: Talk to your project manager and we can provide samples.
Q: Can you make my company a logo for our office wall?
A: No. We do not make only logos. Please contact a sign shop. If you require other items including a logo then contact us for more detail.
Timelines for Interior Graphic Products
Q: How long will it take to make our wall graphic?
A: Please contact us for specific timelines in relation to your requirements. In general, from design sign off, production will fit into a production queue of 3 weekss, and installation can be arranged for after this time. However if the project is larger, this timeline may be extended.
Q: Can I get our interior graphic products to meet an urgent deadline?
A: Please contact us. We charge a 20% premium for rush jobs, however contact us to ensure we can fit into our production schedule.